{"id":238600,"date":"2022-04-29T12:27:58","date_gmt":"2022-04-29T10:27:58","guid":{"rendered":"https:\/\/ds.zpkmfcqkbspjt.de\/datasource\/support\/"},"modified":"2022-06-02T10:09:50","modified_gmt":"2022-06-02T08:09:50","slug":"support","status":"publish","type":"page","link":"https:\/\/ds.zpkmfcqkbspjt.de\/en\/datasource\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.17.3″ _module_preset=”default” background_image=”https:\/\/ds.zpkmfcqkbspjt.de\/wp-content\/uploads\/2022\/04\/header_default.png” height=”301px” custom_padding=”||32px|||” border_width_bottom=”5px” border_color_bottom=”#D20000″ global_colors_info=”{}”][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.16.1″ _module_preset=”default” max_width=”900px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_id=”intro-text” _builder_version=”4.17.4″ _module_preset=”48434c9c-a34d-46b0-b669-fa4a0bb39468″ global_colors_info=”{}”]<\/p>\n

Support<\/h2>\n

Sometimes a problem is so tricky that a telephone support session is not sufficient to help you with your problem. Therefore, we are using for some time a software that allows a remote connection to your computer, of course only with your consent.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.4″ _module_preset=”default” background_image=”https:\/\/ds.zpkmfcqkbspjt.de\/wp-content\/uploads\/2022\/05\/data_source_lizenz_blackmountainswhite_wenzler_bw4_blau@2x-scaled.jpg” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” background_color=”#FFFFFF” max_width=”900px” custom_margin=”50px||50px||true|false” custom_padding=”|50px||50px|false|true” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” background_color=”#FFFFFF” max_width=”900px” custom_margin=”50px||50px||true|false” custom_padding=”|50px||50px|false|true” global_colors_info=”{}”]<\/p>\n

Download the “SOFTplus Fernwartung” tool.<\/h2>\n
    \n
  1. Click on the image and save the file, then run the program (or run it directly) (The program is not installed just executed)<\/li>\n
  2. Please tell us your ID and password and we can access your computer remotely.<\/li>\n<\/ol>\n

    [\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n\n\n\n\n
    Windows<\/strong><\/td>\nmacOS<\/strong><\/td>\n<\/tr>\n
    \"\"<\/a><\/td>\n\"\"<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.16.1″ _module_preset=”default” max_width=”900px” global_colors_info=”{}” width__hover_enabled=”off|desktop”][et_pb_column type=”4_4″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_id=”intro-text” _builder_version=”4.17.4″ _module_preset=”_initial” custom_margin=”||40px|||” global_colors_info=”{}”]<\/p>\n

    Contact<\/h2>\n

    We will be happy to provide you with individual solutions to best meet the needs of your business.<\/p>\n

    [\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIzNzMzOSJ9fQ==@” button_text=”SEND EMAIL” button_alignment=”center” _builder_version=”4.17.4″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

    Support Sometimes a problem is so tricky that a telephone support session is not sufficient to help you with your problem. Therefore, we are using for some time a software that allows a remote connection to your computer, of course only with your consent.Download the “SOFTplus Fernwartung” tool. Click on the image and save the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":238570,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-238600","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ds.zpkmfcqkbspjt.de\/en\/wp-json\/wp\/v2\/pages\/238600","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ds.zpkmfcqkbspjt.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ds.zpkmfcqkbspjt.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ds.zpkmfcqkbspjt.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ds.zpkmfcqkbspjt.de\/en\/wp-json\/wp\/v2\/comments?post=238600"}],"version-history":[{"count":5,"href":"https:\/\/ds.zpkmfcqkbspjt.de\/en\/wp-json\/wp\/v2\/pages\/238600\/revisions"}],"predecessor-version":[{"id":238605,"href":"https:\/\/ds.zpkmfcqkbspjt.de\/en\/wp-json\/wp\/v2\/pages\/238600\/revisions\/238605"}],"up":[{"embeddable":true,"href":"https:\/\/ds.zpkmfcqkbspjt.de\/en\/wp-json\/wp\/v2\/pages\/238570"}],"wp:attachment":[{"href":"https:\/\/ds.zpkmfcqkbspjt.de\/en\/wp-json\/wp\/v2\/media?parent=238600"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}